FAQs
1. Do you ship internationally?
Yes, we ship to many countries worldwide! Shipping costs and delivery times may vary depending on your location. You can find more details at checkout or on our Shipping Policy page.
2. What is your return/exchange policy?
While we currently don’t offer exchanges, we do accept returns within 30 days of the original purchase. Items must be unused and in their original packaging. Visit our Returns & Exchanges page for more information. If you have any further questions, feel free to contact us at service@ludipets.com.
3. Can I apply multiple discount codes at checkout?
Unfortunately, only one discount code can be applied per order. Keep an eye on our promotions for the best deals!
4. How do you select the products on your site?
Every product on LudiPets is carefully curated based on quality, safety, and functionality. We ensure that the items meet the needs of your dog while considering the challenges of being a dog parent.
5. Can I make changes to my order after it’s placed?
If your order hasn’t been shipped yet, we’ll do our best to accommodate changes. Contact us as soon as possible at service@ludipets.com.
6. What makes LudiPets different from other pet stores?
At LudiPets, we not only prioritize your dog’s needs but also understand the challenges of being a dog parent. We offer carefully chosen products and expert advice to make your journey easier.
